Privacy policy

Last updated: [Shannon to confirm the effective date]

Who I am

This site is run by Shannon Santangelo, trading as Birth By You, a hypnobirthing and birth preparation practice in Richmond, south-west London. I am the data controller for the personal information described here.

• Email: privacy@birthbyyou.com
• Postal address: [Shannon to confirm]
• ICO registration number: [Shannon to confirm, or confirm that registration isn’t required]

If you have any question about your information, email me and I’ll reply as soon as I can.

The short version

• This site sets no cookies of its own and uses no advertising or tracking scripts.
• When you send a message, it comes to me by email. It is not stored in a database on the website.
• Bookings happen on Cal.com, and shop purchases on Gumroad, under their own privacy policies.
• I never sell your information.

When you send a message or join a waitlist

The contact and waitlist form asks for:

• your name and email address
• your due date, if you choose to give it
• what you’re interested in (the 1:1 private class, relaxation classes, the group classes waitlist, or not sure yet)
• your message, if you write one

I use this only to reply to you, to tell you about the course or class you asked about, and, if you joined a waitlist, to let you know when dates are ready. The form sends your message to my inbox by email through Resend, an email delivery service. The website itself does not keep a copy.

The form is protected by Cloudflare Turnstile, which checks that a person, not a bot, is sending it. To do this Cloudflare processes technical information from your browser, such as your IP address. Turnstile loads only on pages with the form.

A due date is information about your health, so I only use it to suggest the right timing for a course or class. [Shannon to confirm the lawful basis you rely on for enquiries (for example legitimate interests, or steps you ask me to take before booking) and for due dates (explicit consent).]

If you sign up for my newsletter

If you sign up for my occasional emails, your email address goes to Beehiiv, the newsletter service I use. You’ll get an email asking you to confirm first, and every email has a link to unsubscribe. I use your address only for these emails.

When you book a call or a course

Booking links open Cal.com, a scheduling service, in a new tab. Cal.com collects the details you enter, such as your name, email address and any answers to booking questions, and shares them with me so I can hold the call. Cal.com handles that information under its own privacy policy.

When you book a course, I keep the details needed to run it, such as your contact details and dates. [Shannon to confirm: how course payments are taken and by which provider, and how you keep any notes from sessions, such as birth preferences.]

When you buy from the shop

The shop runs on Gumroad, at shop.birthbyyou.com. When you buy, Gumroad’s checkout opens on this site, and Gumroad processes your payment and delivers your purchase. I receive your name, email address and what you bought, so I can help with any problems. Gumroad’s script loads only on pages with products, and Gumroad may use cookies needed for its checkout. See Gumroad’s privacy policy for details.

Instagram

Links to @birth.by.you take you to Instagram, which is run by Meta under its own privacy policy. The images on this site are hosted here; no Instagram code runs on this site.

Analytics

I use Cloudflare Web Analytics to count page views and see which pages are useful. It is cookieless: it sets no cookies, does not track you across sites, and does not build a profile of you. I only see totals, such as how many people visited a page.

Hosting

The site is hosted on Cloudflare. Like any web host, Cloudflare processes technical information such as your IP address and browser type in order to deliver pages and protect the site from attacks, and keeps short-lived logs for that purpose.

Cookies

This site sets no cookies of its own, so there is no cookie banner. The only third parties that may set cookies are Cloudflare Turnstile on the contact form, Gumroad’s checkout on shop pages, and Cal.com once you are on its site, each for its own service to work.

Who handles your information

These services handle information on my behalf, or as independent services you choose to use:

• Cloudflare: hosting, analytics and spam protection
• Resend: delivering form messages to my inbox
• Beehiiv: sending my newsletter
• Cal.com: booking calls
• Gumroad: shop checkout and delivery
• [Shannon to confirm: your email provider, and any payment or accounting service you use for courses]

Some of these companies are based in the United States, so your information may be processed outside the UK. [Shannon to confirm the safeguards relied on, such as the UK Extension to the EU-US Data Privacy Framework or standard contractual clauses.]

How long I keep it

[Shannon to confirm: for example, enquiry emails for up to a year after we last spoke, waitlist details until the course runs or you ask to be removed, and booking and payment records for as long as the law requires for tax.]

Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to:

• ask for a copy of the information I hold about you
• ask me to correct it if it’s wrong
• ask me to delete it
• ask me to restrict how I use it, or object to how I use it
• ask for it in a format you can take elsewhere
• withdraw your consent at any time, where I rely on consent

To use any of these rights, email privacy@birthbyyou.com. I’ll respond within one month. If you’re unhappy with how I’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk, though I’d be grateful for the chance to put it right first.

Changes to this policy

If I change how I use your information, I’ll update this page and the date at the top.